Knowledge Base

Find answers to all your BizCore questions and master every feature. Our knowledge base is packed with tips, tutorials, and expert guidance to help you get the most out of BizCore and take your business to the next level.
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How to Create Predefined Replies

Predefined Replies in BizCore System Predefined Replies in BizCore allow your support team to respond quickly and consistently to common customer inquiries. This feature saves time, ensures professionalism, and maintains consistent messaging across your organization. This guide provides step-by-step instructions on how to create a new predefined reply. Access the...

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How to Create a New Ticket Priority

New Ticket Priority in BizCore System Ticket Priorities in BizCore allow you to categorize support tickets based on their urgency or importance. This ensures that your support team can respond to critical issues promptly and manage workloads more efficiently. This guide provides a step-by-step process to create and manage ticket...

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How to Create a New Ticket Status

New Ticket Status in BizCore System Ticket Statuses in BizCore help you track the progress of support tickets by categorizing them into different stages, such as Open, In Progress, or Closed. Setting up clear statuses helps your support team stay organized and gives clients a better understanding of their ticket’s...

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