Knowledge Base

Find answers to all your BizCore questions and master every feature. Our knowledge base is packed with tips, tutorials, and expert guidance to help you get the most out of BizCore and take your business to the next level.
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Overview of Chat Management

Whatsbot Module – Chat Management Overview The Chat section in the Whatsbot module serves as the central hub for managing all incoming and outgoing WhatsApp communications connected to your company’s registered WhatsApp Business number. This interface provides real-time access to every conversation initiated through WhatsApp, allowing your support agents or...

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How to Configure Canned Replies

Whatsbot Module – Canned Reply Management Overview The Canned Reply feature in the Whatsbot module allows users to create, manage, and apply pre-defined message templates for WhatsApp conversations. Canned replies help agents respond quickly and consistently to frequently asked questions, saving time and maintaining professionalism during customer interactions. By using...

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Understanding Template Features

Templates – Whatsbot Module Overview The Templates feature in the Whatsbot module is designed for businesses to send pre-approved promotional or informational messages to multiple contacts via WhatsApp Business. These templates are essential for broadcasting messages such as promotions, product announcements, special deals, and customer notifications while maintaining compliance with...

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