Knowledge Base

Process Refund from Credit Note

How to Process a Refund from a Credit Note In certain scenarios, customers may be entitled to receive a cash refund instead of applying their credit balance to future invoices. This situation typically arises when: - A customer cancels an order. - Goods are returned. - The client requests repayment...

Read more

Managing Credit Notes

Managing Credit Notes A Credit Note does not exist in isolation. Once created, it must be properly associated with the relevant invoice in order to ensure accurate accounting and clear visibility for both the business and the customer. This linkage is important for reducing outstanding balances, issuing refunds, and maintaining...

Read more

Apply Credit Note to Invoice

Applying a Credit Note to an Invoice A Credit Note is a financial document used to correct or adjust a customer’s outstanding balance. Rather than issuing a cash refund immediately, businesses often allow customers to offset the value of a credit note against unpaid or partially paid invoices. This method...

Read more